Known privacy policy

LAST UPDATED:  April 2023

Please read the following to learn more about our privacy policy. This privacy policy describes how Known Global LLC ("Known,” "we," or "us") collects, uses, and discloses information about you. This privacy policy applies to information we collect when you access or use the Known website, and the features, content, application, or services offered online from time to time by us that link to this privacy policy (collectively, the "Services"), as well as when you submit a job application or otherwise contact us with any queries.

Contents:

TYPES OF INFORMATION WE COLLECT

COOKIES, WEB BEACONS, AND OTHER SIMILAR TECHNOLOGIES

ADVERTISING AND ANALYTICS

HOW WE USE INFORMATION

HOW WE SHARE INFORMATION

VISITING OUR WEBSITE OR USING OUR SERVICES FROM OUTSIDE THE UNITED STATES

YOUR CHOICES

YOUR CALIFORNIA PRIVACY RIGHTS

FOR USERS IN THE EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND

CHANGES TO PRIVACY POLICY

CONTACT

TYPES OF INFORMATION WE COLLECT

We collect information you provide directly to us, such as when you submit a job application to us or send a query to us. The types of information we may collect in this context includes your name, email address, mailing address, professional or employment information as may be included on your CV or resume, and any other information you choose to provide.

We also collect certain types of information automatically from you whenever you use our Services. This information includes device and usage information, such as IP address, browser type, operating system version, web pages visited, time and date of access, URL of any referring website and other device and log information

Additionally, we may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.

COOKIES, WEB BEACONS, AND OTHER SIMILAR TECHNOLOGIES

Our Services use "cookies," "web beacons," and other similar technologies. We use these technologies, for example,  to understand your use of our website and help us improve our Services. A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. When you visit our website, we may use both a session and a persistent cookie. A web beacon (also known as "pixel tags" or “clear GIFs") are electronic images that we use on our website and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.

ADVERTISING AND ANALYTICS

We engage others to provide analytics services and serve advertisements across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Known and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our website and other websites, and better understand your online activity. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices or change your settings using the consent management tool on the homepage of our website.

HOW WE USE INFORMATION

We use the information we collect to provide, maintain, and improve the Services, including to debug and repair errors in the Services. We also use the information we collect to:

  • Communicate with you about products, services, and events offered by Known and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Personalize the advertisements you see on third-party platforms and websites (for more information, see the ADVERTISING AND ANALYTICS section above;
  • Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Known and others;
  • Assess job applicants and make hiring decisions;
  • Comply with our legal and financial obligations; and
  • Carry out any other purpose described to you at the time the information was collected.

HOW WE SHARE INFORMATION

We share personal information in the following circumstances or as otherwise described in this policy:

  • We share personal information with vendors, consultants, and advisors that access personal information to perform work for us, such as companies that assist us with web hosting, fraud prevention, and marketing and advertising.
  • We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction.
  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud, or if we believe it is necessary to protect the rights, property, and safety of Known, our users, the public, or others.
  • Personal information is shared between and among Known and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership;
  • We share personal information with your consent or at your direction
  • We also share aggregated or de-identified information that cannot reasonably be used to identify you.

VISITING OUR WEBSITE OR USING OUR SERVICES FROM OUTSIDE THE UNITED STATES

If you are using our Services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States. The data protection and other laws of the United States might be different from those in your country. Where required by law, we provide adequate protection for the transfer of personal information in accordance with applicable law.

YOUR CHOICES

Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. For more information about cookies and how to disable them, see our consent management tool on the homepage of our website.

Communication Preferences: You may opt out of receiving promotional emails from Known by following the instructions in those communications or by contacting us via the information provided below. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.

YOUR CALIFORNIA PRIVACY RIGHTS

The California Consumer Privacy Act or "CCPA" (Cal. Civ. Code § 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.

In the preceding 12 months, we have collected the following categories of personal information: identifiers, Internet or other electronic network activity, and inferences drawn about you. For details about the precise data points we collect and the categories of sources of such collection, please see the TYPES OF INFORMATION WE COLLECT section above. We collect personal information for the business and commercial purposes described in the HOW WE USE INFORMATION section above. In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:

Category of Personal Information

  • identifiers, Internet or other electronic network activity, and inferences drawn about you

Categories of Recipients

  • advertising networks, internet service providers, data analytics providers

California law requires that we provide transparency about personal information we "sell," which for the purposes of the CCPA broadly means scenarios in which we have shared personal information with partners in exchange for valuable consideration. While we do not sell personal information about you, but we do allow our advertising partners to collect your identifiers and Internet or other electronic network activity via our Services to show you ads that are targeted to your interests. To opt out of having your personal information used for targeted advertising purposes, visit our consent management tool on the homepage of our website. Please also see the ADVERTISING AND ANALYTICS section above for more information about behavioral advertising.

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, sell, and disclose, (2) request deletion of your personal information, (3) opt out of any “sales” of your personal information that may be occurring, and (4) not be discriminated against for exercising these rights. You may make these requests by sending an email to privacy@known.is. We will verify your request by asking you to provide information related to your recent interactions with us. We will not discriminate against you if you exercise your rights under the CCPA.

If we receive your request from an authorized agent and they do not provide a valid power of attorney, we may ask the authorized agent to provide proof that you gave the agent signed permission to submit the request to exercise rights on your behalf. In the absence of a valid power of attorney, we may also require you to verify your own identity directly with us or confirm to us that you otherwise provided the authorized agent permission to submit the request. If you are an authorized agent seeking to make a request, please email privacy@known.is.

FOR USERS IN THE EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND

LEGAL BASIS FOR PROCESSING

We process personal information in reliance on the following lawful bases:

  • When we have a legitimate interest in processing your personal information to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).
  • To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications).
  • When we have your consent to do so (e.g., when you opt in to receive marketing communications from us). When consent is the legal basis for our processing of your personal information, you may withdraw such consent at any time.

DATA RETENTION

We store your personal information for a period of 24 months from your last date of use, unless we have a legal need to retain it longer, in which case we will only retain it as long as necessary to carry out that purpose.

DATA SUBJECT REQUESTS

Subject to certain limitations, you have the right to request access to the personal information we hold about you and to receive your data in a portable format, the right to ask that your personal information be corrected or erased, and the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, email us at privacy@known.is.

RIGHT TO LODGE A COMPLAINT

If you have a concern about our processing of personal information that we are not able to resolve, you have the right to lodge a complaint with the supervisory authority where you reside. Contact details for data protection authorities in the EEA are available here. Contact details for individuals in the UK are available here. Contact details for individuals in Switzerland are available here.

CHANGES TO PRIVACY POLICY

Known may amend this Privacy Policy from time to time. If we make changes, we will notify you by posting a revised policy on our website, which will be identifiable by the updated date. We may also provide you with additional notice, such as if we make material changes to this privacy policy. We encourage you to review this privacy policy regularly to stay informed about our information practices and the choices available to you.

CONTACT

If you have any questions about this privacy policy or our privacy practices, you can contact us at privacy@known.is. Our mailing address is: Known Global, 5 Bryant Park, New York, NY 10018.

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